Denza launches Malaysia-Singapore-Thailand cross-border warranty service, for frequent travellers

At today’s Denza D9 launch, BYD’s premium brand also announced the introduction of a cross-border after-sales warranty service for Malaysia, Singapore and Thailand users, essentially giving users who travel across the three countries a worry-free experience.

With numerous service outlets in the three countries to support users on domestic and international long-distance trips, Denza says costs will be “transparent and reasonable”, and reflect the standards of local service charges.

It also says that data support will be interconnected to give users precise follow-up services and more personalised experiences, with roadside assistance one of the services offered.

While we’re still awaiting warranty details for the just-launched Denza D9, this cross-border warranty sounds quite novel to us – is it the first of its kind, at least in this part of the world?

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